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Reviews
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Kathie on Mar 23, 2024
5 out of 5 starsGreat kit, all the supplies you need in 1 package! Thanks for the kit and for shipping fast! Great seller!
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Trudi Dibble on Feb 20, 2024
5 out of 5 starsI love this kit! Nice directions and looks great finished.
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kimparsons90 on Jan 25, 2024
5 out of 5 starsI love these kits!! The projects are clearly laid out and you get a generous amount of floss! They are easy to follows for a beginner (like myself) but also super cute! 10/10 would recommend
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About DianaWattersHandmade
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I love designing patterns of all sizes, so there is a little something for everyone -
I'm so inspired by nature, food, street art, rainbows, people.... you name it! -
My kits are awesome for first time stitchers, and seasoned pros alike. -
I wanted to ensure I had some kits for kids, and these wood backpackers are a super way to engage your kiddos in craft. -
An Interior Designer, turned full time cross stitcher!
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
What are the estimated timelines for shipping?
Estimated timelines for shipping depend on the method you select.
Domestic (Within Canada):
Regular Post (FREE SHIPPING): Approx. 9 business days (tracking not included)
Xpress Post: 4-6 Business days (this option comes with tracking #)
To USA:
Chit Chats (FREE SHIPPING): 5-7 business days (tracking not included)
Chit Chats Express: 3-5 business Days (this option comes with Tracking #)
International (Everywhere Else)
* international orders are not being accepted at this time.
Please note that these are estimations, and package delivery timelines may be affected by weather, time of year (Christmas), and/or customs delays. Once the package is mailed, we cannot be responsible for delays that may occur.
Do you accept refunds/exchanges?
I generally do not accept returns or exchanges, but if you are truly unhappy with your product, I would like to help you in any way I can. Please contact me through Etsy conversations, and I'll do my very best to find a solution that works. If a refund is negotiated, the kit must be returned to me prior to issuing the refund. The cost of shipping would be as the purchasers expense.
My kit was damaged in the mail, what do I do?
I ensure that your package is wrapped properly prior mailing. Diana Watters Handmade cannot be held responsible for any damages that may occur while the package is in transit. That being said, I'm here to help! Contact me and we can talk about it.
There's a problem with my kit, help!
If for any reason there is a problem with your kit contents,
(ie. missing thread or needle, or a problem with the pattern), just get in touch with me, and we'll work it out together!
I am a one lady show, and little mistakes are bound to happen :)
Lost or Stolen packages
Diana Watters Handmade is not responsible for replacing lost or stolen packages.
Wrong Address attached to orders
We commit to shipping your product in a timely fashion, to the address provided. We will not be able to replace orders if you have provided an incorrect address with your order, and have not notified us of an address change prior to shipping.